Five-star reviews – why guests keep choosing The Artea Room
Over our most recent 50 Google reviews, 48 guests have given us 5 stars and just 2 have given 4 stars. That means 96% of our latest reviews are five-star rated, reflecting a consistent experience rather than a one-off high point.
For us, that matters more than the overall score. It shows that what guests experience today is matching — and often exceeding — their expectations.
What our guests say most often
Across our most recent reviews, the same themes come up again and again:
friendly, welcoming staff
freshly prepared food cooked to order
generous portions and excellent value
relaxed atmosphere in a countryside setting
outstanding afternoon teas, including gluten-free and vegan options
Here are just a few examples from recent visitors:
“Absolutely amazing food — superb service and the best afternoon tea we have ever had.”
“A hidden gem. Friendly staff, great food and a lovely atmosphere. We will definitely return.”
“Everything was homemade and the portions were incredibly generous. One of the best afternoon teas we’ve had.”
“Warm welcome, delicious food and a really relaxed atmosphere. 10/10.”
Consistency matters
Plenty of places can have the odd standout review. What we’re most proud of is consistency — delivering the same level of care whether you’re popping in for coffee and cake, joining us for lunch, or celebrating something special with afternoon tea.
As owners, Joanne and Alan are hands-on every day, working alongside the team to make sure standards don’t slip.
“We read every single review,” says Joanne.
“When people take the time to leave feedback, we see it as a responsibility to keep delivering the experience they’re talking about.”
Alan adds:
“The five-star reviews aren’t about chasing ratings — they’re about doing the basics really well, every single time. Good food, a warm welcome, and making people feel looked after.”
Why so many guests return
Many of our reviews come from repeat visitors — people who first discovered us as a recommendation, a gift experience, or a countryside stop-off, and then chose to come back.
That repeat custom is the strongest signal of all that we’re doing things the right way.
Whether you’re joining us for:
breakfast or brunch
lunch with friends
coffee and homemade cake
or one of our much-loved afternoon teas
…you can expect the same care, quality and attention reflected in our reviews.
Thank you to our guests
To everyone who has left a review — thank you. Your feedback helps new visitors find us and keeps us motivated to maintain the standards we’ve built together.
If you’ve visited recently and haven’t yet shared your experience, we’d love to hear from you.
The Artea Room
A countryside café, tearoom and gift shop where consistency matters.
